Privacy Policy

Effective Date: 2/28/24

This Privacy Policy outlines the practices and policies concerning the collection, use, and disclosure of personal information when you use the TNKR mobile application ("App") available on the Apple App Store and Google Play Store. By using the TNKR App, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

When you use the TNKR App, we may collect personal information that you provide to us voluntarily. This may include:

- Your name, email address, and contact information.

- Payment information (such as credit card details) for processing transactions.

- Profile information, including username, profile picture, and any other details you choose to provide.

- Communications and interactions with other users through the TNKR App.

1.2 Usage and Device Information:

We may automatically collect certain information about your device and how you use the TNKR App. This may include:

- Device information such as IP address, device type, operating system, and mobile network information.

- Usage data, including the features you access, the pages you visit, and the actions you take within the App.

- Cookies and similar technologies to enhance your experience and collect additional usage data.

- Geolocation of your device for shipping cost calculation.

2. How We Use Your Information:

2.1 Provide and Improve Services:

We use the collected information to provide and maintain the TNKR App, personalize your experience, facilitate transactions, communicate with you, and improve our services.

2.2 User Support:

We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have while using the App.

2.3 Marketing and Communications:

With your consent, we may use your contact information to send you promotional materials, updates, and relevant communications about the TNKR App and related services. You can opt-out of receiving marketing communications at any time.

2.4 Aggregated Data:

We may aggregate and anonymize data for statistical and analytical purposes. Aggregated data does not personally identify you and may be used for research, trends analysis, and improving our services.

3. Sharing of Information:

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating and maintaining the TNKR App. These providers are obligated to use your information solely for the purpose of providing services to us and in accordance with this Privacy Policy.

3.2 Legal Requirements:

We may disclose your information if required to do so by law, regulation, or legal process, or to respond to a valid subpoena, court order, or government request.

3.3 Business Transactions:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.

3.4 Consent:

We may share your information with third parties when you provide us with explicit consent to do so.

4. Security:

We take reasonable measures to protect your personal information, but no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee its security.

5. Your Choices:

5.1 Account Information:

You can review and update your account information within the TNKR App. You may also request the deletion of your account by contacting us.

5.2 Cookies:

Most web browsers are set to accept cookies by default. You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of the TNKR App may not function properly without cookies.

5.3 Marketing Communications:

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

6. Children's Privacy:

The TNKR App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us, and we will promptly take steps to delete that information.

7. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes to our information practices. We will notify you of any material changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at customersuccess@tnkrsneakers.com.

By using the TNKR App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described herein.