Privacy Policy

Effective Date: August 26, 2024

1. Introduction

Welcome to TNKR Sneakers ("we", "our", "us"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use the TNKR mobile application ("TNKR App"). By using the TNKR App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the TNKR App.

2. Information We Collect

a. Personal Information

When you register for an account or use our services, we may collect the following personal information:

- For Collectors: Name, phone number, username, email address, shipping address, banking information via Stripe.

- For Providers: Name, phone number, username, email address, social media profiles, business registration information, banking information via Stripe, and a valid ID photo.

b. Usage Data

We collect information on how you interact with the TNKR App, including:

- Device information (e.g., type, operating system, browser)

- IP address

- Usage patterns (e.g., pages visited, time spent on the App)

c. Transaction Data

When making transactions, we collect payment information, which is processed securely by Stripe. We do not store your payment details on our servers.

3. How We Use Your Information

We use your information to:

- Facilitate and manage your transactions and service requests

- Verify your identity and prevent fraud

- Improve the functionality and user experience of the TNKR App

- Send you updates, newsletters, and marketing materials (if you have opted-in)

- Respond to your inquiries and provide customer support

- Analyze usage trends to enhance our services

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

- With Service Providers: We share your information with third-party service providers, like Stripe, to process payments and manage transactions.

- For Legal Reasons: We may disclose information if required to comply with legal obligations, respond to requests from public authorities, or protect our rights, privacy, safety, or property.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We use reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, so you should take precautions to protect your information.

6. Your Rights and Choices

- Access and Update: You can access and update your personal information through your TNKR App account settings.

- Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in those communications.

- Data Deletion: If you wish to delete your account or personal information, please do so as directed in the user settings or contact us at customersuccess@tnkrsneakers.com. Note that we may retain certain information as required by law or for legitimate business purposes.

7. External Links

The TNKR App may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the TNKR App. Your continued use of the TNKR App after changes are made signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: customersuccess@tnkrsneakers.com